Online consultation before surgery abroad: what to expect, step by step
From invitation to treatment plan — how a pre-travel video consultation actually runs, and what a good one covers in 20–30 minutes.
Before the call
The clinic sends an invitation by email or text with a link or code. You share photos, scans, or previous reports in advance so the clinician has your case in front of them — not a blank screen.
You need nothing installed. The room opens in your browser, on any device, and you can test your camera and microphone in a lobby before anyone joins.
During the call
Expect three parts: your history and goals (5–10 minutes), the clinician's assessment and recommended approach (10 minutes), and practical planning — dates, price, recovery time, what to bring (5–10 minutes).
Take notes, or bring someone who will. You are allowed to ask the same question twice. A clinic that rushes you here will rush you on site.
After the call
Within a day or two you should receive a written treatment plan: procedure, technique, price range, included services, and the schedule for your visit. If it only arrives as a chat message with a number, ask for the full document.
No serious clinic asks for a large deposit before you have that plan in writing.